Appalshop News

Appalachian Flood Support Resources

2 weeks ago

On July 28th, Appalachian Eastern Kentucky, Southwestern Virginia, and surrounding areas experienced historic flooding levels. We'll be collecting verifiable donation fund and resource information and posting it here. 

UPDATE: We have had an immense outpouring of support and response over the past several days and have raised thousands in direct, immediate aid to folks affected by the storms. Read our full statement of thanks and gratitude here. 

APPALSHOP VOLUNTEERS: If you would like to sign-up to be a volunteers in the coming weeks and months of clean-up, please fill out the form here or go to

AVOID FEMA FRAUD: If a FEMA inspector comes to your house and you didn't submit a FEMA application, you may be a scam victim. Inspectors never collect payment for disaster assistance. To report fraud, call the FEMA hotline at 800-621-3362.

The situation is developing, so please check back frequently and follow local news and the National Weather Service for emergency weather information. 

Local and State Officials:

Donation and Mutual Aid Funds: 

**At this point in time, we are hearing that many immediate needs have been met and the focus has turned more to direct donations.**

Legal Help

  • AppalReD Legal Aid is offering FREE Legal help for Flood Survivors - call 1-844-478-0099, M-F 8:00AM - 4:30PM
    • For help with FEMA Appeals, Unemployment Insurance, SNAP Benefits, Medicaid/Medicare, Replacement IDs and Birth Certificates, Replacement EBT/Direct Express/WIC Cards, Insurance Denials, Scams and fraud, Housing (Homeowners and renters), other resources.

Clean Up and Recovery Resources: 

  • Tips from UK Healthcare to stay safe during Flood Recovery Cleanup
  • FEMA Assistance Information - 
    • Note: The application may not be updated with your county's disaster declaration yet, but you can pre-apply and the application will process when your county is declared. 
    • You may also call FEMA for assistance at 1-800-621-3362 or use their mobile app.
    • FEMA has Mobile Registration Centers at these locations, open 7am to 7pm daily: 
      • Breathitt County - 421 Jett Drive, Jackson, KY 41339
      • Clay County - Clay Community Center, 311 Highway 638, Manchester, KY 40962
      • Knott County - Knott County Sportsplex, 450 Kenny Champion Loop #8765, Leburn, KY 41831
      • Letcher County - Letcher County Recreation Center, 1505 Jenkins Rd., Whitesburg, KY, 41858
      • Perry County - Hazard Community and Technical College, 1 Community College Drive, Hazard, KY 41701
  • FEMA Kentucky Flooding Disaster Dashboard - with quick links for help for individuals and families, small businesses, and more
  • Tide Loads of Hope Locations - Bring your laundry (2 Loads Per Family Per Day, No Shoes or Bedding, Limited capacity to do any towels) to get done at one of these locations from 9am to 5pm: 
    • Letcher County/Whitesburg Walmart - 350 Whitesburg Plaza, Whitesburg, KY 41858
    • Perry County/Hazard Walmart - 120 Daniel Boone Plz, Hazard, KY 41701
  • Foundation for Appalachian Kentucky
  • SBP Flood Recovery Resources
  • Crisis Cleanup - Eastern Kentucky Home Cleanup Hotline - 606-268-0896
    • If you need assistance with home cleanup tasks such as cutting fallen tress, drywall, flooring and appliance removal, tarping roofs, mold mitigation, etc. you may call the hotline for FREE assistance. 
    • Please Note: this hotline is for home cleanup ONLY, not businesses. The hotline also cannot assist with social services such as food, clothing, shelter, FEMA assistance, etc. 
  • KY Arts Council Artists Flood Damage Report Form
  • KY Emergency Management Quick Guide for Public Assistance (for Private Non-Profts)
  • Quilt/Textile Clean-up and Recovery Help - If you have an heirloom/sentimental quilt or textile in need of cleaning, restoring, or repairing, contact Carrie Wells Carter via call or text at 606-634-9362 or email at [email protected]
  • CERF+ Artists Safety Net - Application for funding help and online resources for artists
  • Christian Appalachian Project is offering to pull up carpet and sanitize floors, call 606-530-0184.
  • US Small Business Administration Disaster Assistance
    • The SBA and local partners (including SOAR, Mountain Association, SKED, Community Ventures, Foundation for Appalachian Kentucky, Kentucky SBDC, and KHIC) have opened Business Recovery Centers where you can apply for assistance, 9AM to 7PM until August 20, 2022:
      • Hazard Community and Technical College - Jolly Classroom Center, 1 Community College Drive, Hazard, KY 41701
      • Eastern Kentucky University - Manchester - 50 University Drive, Manchester, KY 40962
      •  Appalachian Groundswell - 229 East Main Street, Whitesburg, KY 41858
  • Better Help Mental Health Resources - Better Help is offering 3 months of free services for those affected by the floods (the webpage says midwest, but we are eligible as well)
  • KY Disaster Unemployment Assistance - Information on how to apply for Disaster Unemployment Assistance
    • Impacted residents in any of these counties – Breathitt, Clay, Floyd, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and Whitley – can file a claim for Disaster Unemployment Assistance benefits online through the Kentucky Career Center website or by phone at (502) 875-0442.
    • You DO NOT need to appear in person to file a Disaster Unemployment Assistance claim. In-person at the following Disaster Recovery Centers:
      • Clay County​ - Oneida Elementary School, 435 Newfound Road, Oneida KY 40972, Monday–Saturday 7 a.m. to 7 p.m., Sunday 1-7 p.m.
      • Knott County - Knott County Sportsplex, ​450 Kenny Champion Loop #8765, Leburn KY 41831, Monday–Saturday 7 a.m. to 7 p.m., Sunday 1-7 p.m.
      • Please be aware that Unemployment Insurance staff will only handle Disaster Unemployment Assistance claims at these locations.

Supplies Donation Drop Off/Pick Up Locations:

Unless a location specifically is asking for clothing, we are hearing no more clothing donations at this time. 

Unless there are other needs indicated, needs have shifted to clean up needs primarily.  Work gloves, shovels, brooms, mops, towels/rags, bedsheets/pillowcases, air mattresses, tarps, rubber boots, extension cords, box fans, small generators, washboard, rolls of plastic, batteries, flashlights, oil and oil lamps. 

  • Letcher County
    • The General Store - 7181 HWY 119 South, Eolia, KY 40862 - 606-446-6050
      • Asking for bottled water, diapers, baby food, personal toiletries (shampoo, conditioner, bath soap, toothbrush, toothpaste), and cleaning supplies (papertowels, clorox, gloves, mops, buckets, garbage bags)
    • Neon Volunteer Fire Department - 50 Cs-3015, Neon, KY 41840
    • Isom old Golden Oak Office at Big Blue Boulevard
    • Isom Stop and Go (Next to the Paradise Pizza and the Post Office) - 9267 KY-15, Isom, KY 41824
    • The old Pine Mountain Outfitters (next to Pine Mountain Grill) - 47 US-119 ste 1, Whitesburg, KY 41858
      • Clothing donations only.
    • Blackey Missionary Baptist Church - 105 Main Street, Blackey, KY 41804
    • McRoberts Community Center - 193 Band Mill Rd, McRoberts, KY 41835
    • Hemp Hill Community Center - 2514 KY-317, Jackhorn, KY 41825
    • Jenkins SmileFaith - 9599 HWY 805 Jenkins, KY 41537
  • Knott County
    • Hindman Settlement School - 51 Center St, Hindman, KY 41822
    • Hindman First Baptist Church - 130 Main Street, Hindman, KY 41822
    • Beaver Creek Elementary School - 8000 HWY 7 S, Topmost, KY 41862
    • Carr Creek Elementary - 8596 KY-160, Littcarr, KY 41834
    • Emmalena Elementary School - 8343 KY-550, Emmalena, KY 41740
    • Carr Creek Alumni Association (Old Carr Creek High School) - 118 Old Carr Creek High School Road, Redfox, KY 41847 
      • Havanna Hagans Thacker and Jacinta are there from 8am to 8pm daily - 859-544-0692 OR 606-233-8270
  • Breathitt County
    • First Church of God - 1772 KY HWY 30 West, Jackson, KY 41339
    • Breathitt County Hunger Alliance at the Panbowl Community Center - 1537 HWY 1812 North, Jackson, KY 41339
    • Jackson City School - 940 Highland Avenue, Jackson, KY 41339
    • Vancleve Fire Dept.  - 5439 KY 15, Jackson, KY 41339
    • United Methodist Mountain Mission - 950 KY HWY 30 - Jackson, KY 41339
    • Wolfcoal Volunteer Fire Department - 16 KY HWY 1933, Wolf Coal, KY 41339
  • Floyd County
    • The Mountain Muse - 128 S Front Street, Prestonsburg, KY - call 606-276-1828 or 606-276-7232 and someone will meet you to receive them
      • Asking for any articles of clothing of various sizes, bottled water, nonperishable food items, soap, toothpaste, toothbrushes, other hygiene products.
  • Perry County
    • Richard Harris Inc & Chillazation Massage LLC Building - 1544 Coal Fields Industrial Park, Chavies, KY, 41727 
    • First Presbyterian Church - 160 Broadway St, Hazard, KY 41701
    • East Perry Elementary - 301 Perry Cir Rd, Hazard, KY 41701
    • West Perry Elementary - 72 Miss Edna Lane, Hazard, KY 41701
      • Requesting donations of pillows, blankets, personal hygiene items, baby formula, diapers, baby clothes, and bottled water.
    • Gospel Light Baptist Church - 100 Independence Dr, Hazard, KY 41701
    • Second Creek Church of God (call Merill at 606-216-4142) - 406 Hull School RD Hazard, KY 41701
  • Pike County
    • Elkhorn City Community Center - 408 1/2 W. 4th Street Elkhorn City, KY 41522 
    • Elkhorn City Fire Department - 395 Patty Loveless Dr, Elkhorn City, KY 41522
    • Shelby Creek Rescue Squad -
    • Sycamore Fire Department - 197 Elkhorn Creek Rd, Elkhorn City, KY 41522
    • Shelby Valley Fire Department - 1243 KY-610, Virgie, KY 41572
  • Louisville/Jefferson County
  • Lexington/Fayette County

Shelter Areas:

  • The following State Parks have been opened for shelter per Governor Beshear: 
    • Jenny Wiley - 419 Jenny Wiley Dr, Prestonsburg, KY 41653
    • Buckhorn Lake - 4441 KY-1833, Buckhorn, KY 41721
    • Pine Mountain - 1050 State Park Rd, Pineville, KY 40977
  • Floyd County
    • Floyd County Community Center - 7199 KY-80, Langley, KY 41645
      • From the Floyd County Fiscal Court Facebook Page:
        • For those displaced by flooding, the Floyd County Community Center is open and available for a safe, dry place to stay.  If you are stranded or surrounded by flood water, please call 606-886-1010 with your address and contact information.
    • Floyd County Schools - Meals for children and families will be at the following locations until 4PM Friday, July 29th. More details at their Facebook post here. 
      • Adams Middle
      • Allen Elementary
      • Betsy Layne Elementary
      • Duff-Allen Central Elementary
      • May Valley Elementary
      • Prestonsburg High School
      • Stumbo Elementary 
      • South Floyd Elementary
  • Pike County
  • Breathitt County
    • Breathitt County Courthouse -  1137 Main St., Jackson, KY 41339
  • Perry County
    • First Presbyterian Church - 160 Broadway St, Hazard, KY 41701
    • East Perry Elementary - 301 Perry Cir Rd, Hazard, KY 41701
    • West Perry Elementary - 72 Miss Edna Lane, Hazard, KY 41701
      • Requesting donations of pillows, blankets, personal hygiene items, baby formula, diapers, baby clothes, and bottled water.
    • Gospel Light Baptist Church - 100 Independence Dr, Hazard, KY 41701
    • Second Creek Church of God (call Merill at 606-216-4142) - 406 Hull School RD Hazard, KY 41701
  • Knott County
    • Knott County Sportsplex - 450 Kenny Champion Loop #8765, Leburn, KY 41831
      • A FEMA Mobile office will be located here to help individuals apply for assistance from 7am-7pm daily.
    • Hindman Settlement School - 51 Center St, Hindman, KY 41822
      • The School is serving meals at 8:30AM, 12:30PM, and 5:30PM
  • Letcher County
    • Letcher County Central High School - 435 Cougar Dr, Whitesburg, KY 41858
      • The Red Cross is also set up at this location, but the emergency overnight shelter will be relocating to the Letcher County Cooperative Office  - 478 Extension Dr, Whitesburg, KY 41858
    • CANE Kitchen (food and water available) - 38 College Dr, Whitesburg, KY 41858
    • Pine Mountain Grill (serving food) - 45 US-119, Whitesburg, KY 41858
    • Waggin Tails Pet Resort is sheltering displaced pets - message their Facebook page to contact 
  • Wise Co, VA
    • James W. Adams Elementary School - 10824 Orby Cantrell Highway, Pound, VA 24279
    • Wise Volunteer Fire Department Bingo Hall - 307 Norton Rd, Wise, VA 24293
    • Coeburn Middle School - 518 Centre Ave NE, Coeburn, VA 24230

    Cooling Stations:

    As the summer heat sets back in, Governor Beshear annouced several cooling stations to allow people to cool off as we work through recovery efforts: 

    • Breathitt County – Breathitt Library – 1024 College Ave., Lost Creek  
    • Floyd County – Floyd Community Center – 7199 KY-80, Langley  
    • Johnson County – City of Paintsville Recreation Center – 232 Preston St., Paintsville  
    • Knott County – Knott County Sportsplex – 450 Kenny Champion Loop, Leburn  
    • Letcher County – Letcher County Central High School – 435 Cougar Drive, Whitesburg  
    • Perry County – Perry County Community Center – 354 Perry Park, Hazard  
    • Pike County – Valley Elementary School – 162 Douglas Pkwy., Pikeville 
    • Wolfe County – Senior Center – 76 Marion St., Campton

      Pharmacy Assistance:

      MCO pharmacy assistance, call MedImpact at (800) 210-7628.

      Traditional Medicaid Magellan at 1-800-635-2570.

      Kentucky Medicaid is working to ensure #MedicaidMembers impacted by the state of emergency due to flooding in Eastern Kentucky have access to health care resources and supports, including medications.

      Members in a 1915c HCBS waiver program should call (844) 784-5614 or email [email protected] Call center staff are prepared and can help complete forms to request assistance. For HCBS waiver pharmacy assistance, call Magellan at 1-800-635-2570.

      Members with a Managed Care Organization (MCO) such as Aetna; Anthem; Humana; Passport by Molina; UnitedHealthcare; or WellCare should contact their MCO member services listed on their member card for assistance or dial the following numbers:

      • Aetna: 1-855-300-5528
      • Anthem: 1-855-690-7784
      • Humana: 1-800-444-9137
      • Passport by Molina: 1-800-578-0603
      • WellCare: 1-877-389-9457
      • UnitedHealthcare: 1-866-293-1796

      For MCO pharmacy assistance, call MedImpact at (800) 210-7628.

      Volunteer Calls: 

      Please check our Twitter, Facebook, and Instagram accounts for other volunteer calls we hear of. 

      • Hazard/Perry County Volunteer Form (for either requesting volunteers or wanting to volunteer) also accessible at
      • Breathitt County Volunteers - Volunteers should report to Jamie Mullins-Smith. Contact her at 1-(606) 233-3502. The address for the volunteer coordination center is 3834 Hwy 15 South, Jackson, KY 41339. 

      Other Resources:

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